I Want To Add a Delivery Instruction For My Parcel (Australia)
Can I add a delivery instruction for my parcel?
Yes! If you have a delivery instruction for your courier, simply add this in the delivery instruction field at checkout.
This will print on the top of your parcel's delivery label ticket when we dispatch your order for you, so your courier will notice it when they deliver your parcel.
I forgot to add my delivery instructions to an order I just placed, how can I do this?
Please contact us with your order number and the instruction, and if your order has not been dispatched we can add this for you.
Please note that we are unable to add delivery instructions on orders dispatched on Sunday.
My order has been dispatched and I need to add an instruction, how can I do this?
You can give Australia Post a call on 137678 with your tracking number and request that they add your instructions.
We are more than happy to assist you with this. Please contact us with your order number and we will get in touch with our freight provider to see if we can get your instructions added for you.
Have another question? Get in touch.