Our New Paper Packaging
From 2019 we are happy to be able to send our products packed in paper parcels.
Why are you doing this?
Sustainability is in our DNA - from day one, we've been conscious of how our business practices affect the world around us. We're aware that there are better ways to dispatch our parcels than in plastic. We're looking into options that mean our packaging is 100% recyclable.
Why are you not going plastic bag free right now?
Our customers come first, and we need to make sure that any changes that are positive for the environment, are also positive for our customers. We are conducting a trial with paper jiffys - to ascertain whether these bags are strong enough to protect our products in transit to both NZ and abroad. Once we're sure that the jiffy's are as good as our plastic bags and plastic bubble bags, we intend to change to 100% paper (which means 100% recyclable). The jiffy's will join our paper box range which is already 100% recyclable.
Is HealthPost plastic free?
No, not yet. That is a long term goal. If this trial is a success, we'll be plastic free in our outbound operations. We still receive goods with plastic wrap, and some of our products are in plastic packaging. We're constantly looking at ways to reduce our overall plastic use business wide, and will be sharing new initiatives as they happen.
My product arrived damaged/broken - what do I do?
Please get in touch at firstname.lastname@example.org with a photo of the damage incurred to your product and your parcel, and we'll sort you out.
How can I give feedback on the new Jiffy bags?
Please get in touch at email@example.com. We're keen to hear feedback on our paper Jiffy's, whether that be good, or not so good!
Are your jiffy bags compostable?
No, we don't recommend putting our jiffy bags into your compost. The inks are not vegetable based, so this is not ideal in a composting environment. The jiffy bags are stuffed with post consumer paper which includes newspaper and magazines. These are likely have non-vegetable based inks on them too.
Why do you not use vegetable ink for printing?
We're looking into options for more sustainable printing inks. Watch this space.
Why are you not using compostable bags?
We have looked into these for our business and made a decision they are not right for us at this time. Whilst they claim to be plant based, only a very small percentage of the bags is organic material (they're actually quite high in petroleum). We feel that they are not suitable for composting environments - we don't want to suggest this to our customers. Also, they don't break down in marine environments or landfill, and cannot be recycled in soft plastic recycling. We have nothing against companies using these bags - we've simply made the decision to focus on recyclable packaging rather than compostable packaging at this time.
Have another question? Get in touch.