Information on Promo Codes
Do you offer promo codes?
Yes, from time to time we offer special promo codes that offer a discount on an order or something extra like a free gift with your purchase.
We also have a standing 5% discount on orders over $500, when you apply the following code at the checkout: BIG500HP
Please note that for the discount to apply, you must enter the code at the checkout, prior to submitting your order
How do I use a promo code?
Shop on our site as you normally would and start the checkout process.
On the Secure Checkout page, under the images of the products in your cart, you will see the option to
'Apply promo code here’.
Enter your promo code by typing it in, and then hit Apply.
If your order is eligible for the promo code, your order subtotal will update to reflect the promo code, or the free gift promo will be added to your order.
How do I find out the rules for a promo code?
- Terms and conditions are unique to each promo code.
- All promo codes have an expiry date, or are valid while stock lasts – this is outlined where the promo code displays
- Some promo codes can only be used once per order, or per person, while others can be used more - this is outlined where the promo code displays
- Delivery fee is calculated on the order AFTER promo codes are applied. Codes providing a discount will reduce the subtotal of the order. If this drops below our minimum spend for free delivery, a delivery fee will apply.
- Promo codes offering free deliery will show a discount line once they're applied, rather than delete the delivery line altogether.
Find more information on our Terms and Conditions page
How do I make sure I receive HealthPost promo codes?
Easy, make sure that you’re signed up for our weekly deal emails.
You can do this in the Manage Preferences link at the base of any emails we send you, or subscribe in the footer at the base of our website.
My promo code is not working? What should I do?
First check that your order meets the requirements of the promo code. Each promo code has specific conditions that must be met, to get the discount offered.
Please also check the expiry date. All our promo codes have an expiry date and the code will not work if you are trying to use it after the expiry date.
Remember, promo codes are offered to specific customers – you cannot use a promo code that has been offered to friends or family on your own account. Please read our Terms & Conditions for more info.
If you’ve checked all these things and still think the promo code is not working, please get in touch via Live Chat or use the Contact tool at the top of this page.
Will I receive Rewards if using a promo code?
Yes. Rewards are calculated on the order before a promo code is applied.
Can I share a promo code with a friend, or use their promo code they don’t want?
Most of our promo codes are linked to specific customers so you cannot share or transfer these promo codes (usually sent to you in a direct email). However, sometimes we might publish a promo code on Facebook or with our partners. You’re welcome to share these promo codes.
Have another question? Get in touch.