Delivery messages at the shopping cart and checkout

Updated 3 months ago by Tasma, HealthPost Team Member

If you are not seeing a shipping option available at the checkout this may be because of the following reasons:

1. Please insure that you have a complete address loaded against your account and all of the applicable fields have been completely filled in. If you are trying to place an order and you have not added an address this will cause the error message to appear.

2. Unfortunately due to regulatory restrictions we are unable to deliver some products containing specific ingredients to a number of destinations worldwide, these destinations include the USA, European Union, Brazil and Japan. If you are trying to ship to one of these destinations please note that products containing the following ingredients may be restricted:

3. My Beau products are restricted to New Zealand and Australian sales only - apologies for any inconvenience

4. Bee products are restricted to Western Australia so are unable to be sent there.

Aconite - restricted from European Union, Japan & Brazil

African Tree Bark And Fruit - restricted from European Union & Brazil

Aloe Vera - restricted from European Union, Japan & Brazil

AnemarrhenaÊRhizome - restricted from Japan

Arnica Flower - restricted from European Union & Brazil

Aspergillus - restricted from Brazil

Astragalus Root - restricted from European Union & Japan

Barberry - restricted from European Union & Brazil

Barley Sprout - restricted from Japan

Bearberry Leaf - restricted from European Union, Japan & Brazil

Belladonna - restricted from European Union, Japan & Brazil

Birch Leaf And Bark - restricted from European Union & Brazil

Black Cohosh - restricted from European Union, Japan & Brazil

Blue Cohosh (Caulophyllym Thalictrodes) - restricted from European Union & Brazil

Boldo Leaf - restricted from European Union & Brazil

Boneset - restricted from European Union & Brazil

Borage Oil And Leaf - restricted from European Union & Brazil

Boswellia - restricted from European Union & Brazil

Bryony Root - restricted from European Union & Brazil

Buchu Leaf - restricted from European Union & Brazil

Bupleurum Root - restricted from Japan

Butchers Broom Shoots And Rhizome - restricted from European Union & Brazil

Capsicum - restricted from Japan

Cardamon - restricted from Japan

Cascara Bark - restricted from European Union & Brazil

Cassia Angustifolia (Senna) - restricted from European Union & Japan

Cat'S Claw Root, Bark And Leaves - restricted from European Union & Brazil

Chasteberry Fruit/Berries - restricted from European Union & Brazil

Chinese Date / Ziziphus Zizyphus - restricted from Japan

Chinese Foxglove Root / Rehmannia Glutinosa - restricted from Japan

Chinese Knotweed Root - restricted from Japan

Chinese Liquorice Root - restricted from Japan

Chinese Peony Root - restricted from Japan

Chinese Yam Rhizome - restricted from Japan

Cinnamon - restricted from Japan

Cistanche - restricted from Japan

Clematis - restricted from European Union & Brazil

Clove - restricted from Japan

Codonopsis Root - restricted from Japan

Colocynth - restricted from European Union & Brazil

Comfrey - External - restricted from United States of America & Brazil

Comfrey - Internal - restricted from European Union, United States of America & Brazil

Common Rue - restricted from European Union & Brazil

Coptis Rhizome - restricted from Japan

Cork-Tree Bark - restricted from Japan

Cornus Fruit - restricted from Japan

Dandelion Root And Herb - restricted from European Union & Brazil

Devils Claw Root And Tubers - restricted from European Union & Brazil

Dioscorea Rhizome - restricted from Japan

Eagle Fern - restricted from Brazil

Echinacea - restricted from European Union & Brazil

Elecampane - restricted from European Union & Brazil

Eleutherococcus Senticosus Rhizome - restricted from Japan

Epimedium Herb - restricted from Japan

Eucalyptus Oil - restricted from Japan

Fennel - restricted from European Union, Japan & Brazil

Frangula Bark / Buckthorn Bark - restricted from European Union & Brazil

Garlic - restricted from Brazil

Gentian - restricted from Japan

German Chamomile Flower Heads - restricted from European Union & Brazil

Ginger - restricted from Japan

Gingko - restricted from European Union & Brazil

Ginkgo - restricted from European Union & Brazil

Globe Artichoke Leaf - restricted from European Union & Brazil

Goathead/ Tribulus - restricted from European Union, Japan & Brazil

Goldenrod - restricted from European Union & Brazil

Goldenseal Root And Rhizome - restricted from European Union & Brazil

Gotu Kola - restricted from Brazil

Greater Celandine - restricted from European Union & Brazil

Green False Hellebore - restricted from European Union & Brazil

Griffonia - restricted from European Union & Brazil

Hawthorn (Crategus Monogyna) - restricted from European Union & Brazil

Hemp - restricted from Japan & Brazil

Henbane - restricted from European Union & Brazil

Hop Strobile - restricted from European Union & Brazil

Horse Chestnut Seed - restricted from European Union & Brazil

Horsetail Aerial Parts - restricted from European Union & Brazil

Houpou Magnolia - restricted from European Union & Brazil

Indian Tobacco (Lobelia) - restricted from European Union & Brazil

Ivy Leaf And Berries - restricted from European Union & Brazil

Jamaica Dogwood - restricted from European Union & Brazil

Japanese Cornel Fruit - restricted from Japan

Japanese Ginseng Root - restricted from Japan

Japanese Honeysuckle Stem - restricted from Japan

Jasmine (Gelsemium) - restricted from European Union & Brazil

Kava Kava - restricted from European Union & Brazil

Kudzu Root - restricted from Japan

Lady'S Mantle - restricted from European Union & Brazil

Lobelia - restricted from Brazil

Marsh Labrador Oil - restricted from European Union & Brazil

Mayapple - restricted from European Union, Japan & Brazil

Mayapple Resin - restricted from European Union & Brazil

Milk Thistle Fruit/Seed - restricted from European Union & Brazil

Milkwort Root, Snakeroot - restricted from Japan

Mint - restricted from Japan

Mondo Grass Rhizome - restricted from Japan

Moutan Bark - restricted from Japan

Nutmeg - restricted from Japan

Nux Vomica - restricted from European Union & Brazil

Ophiopogon Root - restricted from Japan

Panax Ginseng - restricted from Japan

Pasque Flower - restricted from European Union & Brazil

Passionflower - restricted from European Union & Brazil

Pau DÕArco - restricted from European Union & Brazil

Pokeroot - restricted from European Union & Brazil

Prickly Ash Bark - restricted from European Union & Brazil

Rhubarb Underground Plant Parts - restricted from European Union & Brazil

Rice Seed - restricted from Japan

Roman Chamomile - restricted from European Union & Brazil

Sacred Lotus Seed - restricted from Japan

Saffron - restricted from Japan

Salvia Miltiorrhiza Root - restricted from Japan

Saw Palmetto Fruits/Berries - restricted from European Union & Brazil

Schisandra Fruit - restricted from Japan

Senecio - restricted from Brazil

Shiso Herb, Beefsteak Plant / Perilla - restricted from Japan

Skullcap - restricted from European Union & Brazil

Skullcap Root - restricted from Japan

Smilax Rhizome - restricted from Japan

Soybean Seed - restricted from Brazil

Spigelia - restricted from Brazil

Spruce Shoot / Piscea Abies - restricted from European Union & Brazil

St Johns Wort - restricted from European Union & Brazil

Tabacco - restricted from Brazil

Thyme Herb And Oil - restricted from European Union & Brazil

Tongkat Ali - restricted from European Union & Brazil

Tuckahoe Mushroom - restricted from Japan

Turkey Rhubarb Rhizome - restricted from Japan

Turmeric - restricted from Japan

Valerian Root - restricted from European Union & Brazil

Water Plantain Rhizome - restricted from Japan

Wheat Seed - restricted from Japan

White Hellebore - restricted from European Union & Brazil

Wolfberry Tree - restricted from Japan

Wormwood - restricted from European Union & Brazil

Yew - restricted from European Union & Brazil


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