Why Have I Been Logged Out of My Account?

You can only be signed into one browser (eg Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari) or device (eg one laptop or desktop computer, or phone) at a time. This is for security reasons.

We want to protect your customer account and your privacy. If we detect that your account has been signed into on a new browser or device, then we will automatically log you out of the browser or device that you were previously accessing your account on. If you want to use that browser or device again, you will be required to sign back into your account. We suggest saving your password when prompted for ease when you are required to sign in again.

Have another question? Get in touch.

Did This Help You?

Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)